Program summary card

 

Issue

Program rules/comments

 

Relevant compliance standard (s)

ISO9001

Target audience

Any company (private, public listed, not for profit or government)

Global-Mark output document

Certificate of Achievement

Other Global-Mark output document

Workshop notes, handouts, and exercises

Certificate validity period

NA

Who should attend

Managing Director, General Manager, Systems or Quality Manager, Coordinators or Supervisors

How many people per firm should attend

Generally 1 or 2 should be sufficient, but large firms (20 employees or more) could run the workshop for a large group of supervisors and managers

What material should I bring to the course

A copy of ISO9001

Workshop pre-requisites
  • Nil

Other details

 

Course assessment required?

ü

Real trial event (under supervision) is included in the course

No

Group size limits

12 participants

Course duration

1 day

1              Overview

ISO9001 is the super-star of all compliance programs.  Since its release in the 1980’s ISO9001 has become the most used and published standard in the world.  It has been accepted and adopted “as is” by most industrialized countries in the world and is very much a passport to trade.

 

ISO9001 is often used as a supply management tool, where purchasers seek to have confidence in their supplier or potential supplier’s ability to deliver quality.  This in turn saves the purchaser and the supplier from having time consuming and expensive second party audits.

 

Given that ISO9001 was the management system standard to achieve international acceptance, many of the new compliance programs (ISO14001 for example) are based on the principles and structure of ISO9001.

2              Objectives

At the end of the course you will have a good understanding of:

        - ISO9001 background and history

        - ISO9001 Principles and requirements

        - Quality definitions

        - Process management issues

        - The requirements of the ISO9001 standard, its structure,

        - Documentation needed to run a management system

        - Tools for continuous improvements

 

This Global-Mark workshop is only run in house: this provides organisations and managers the opportunity to adapt the questions (and to an extent the exercises) to their conditions and needs.  Global-Mark cannot provide any specific advice, but will answer questions based on its experience and knowledge of the requirements.

 

If possible participants are requested to bring with them a copy of the following Standards:

 

- AS8003:2003 – Corporate Social Responsibility

- AS3806:1998 - Compliance Programs  

3              Bookings, cancellations and more information

To make a booking please contact our office and complete a Course Application Form.

 

Organisations unable to proceed with the course should provide Global-Mark 10 working days notice.

 

To run the course we will need:

  • A training room (U-shape set up is less formal)
  • Whiteboard
  • Projector screen 

Typically the courses are run from 9:00am to 4:00pm, with 15 minute breaks at 10:30am for Morning Tea, and 2:30pm for Afternoon Tea.  A 40 minute lunch break has also been planned.