This document describes the Accreditation Program offered by Global-Mark Pty Ltd to clients seeking recognition of compliance against the National Community Housing Standards.

Global-Mark has been selected by Housing NSW to receive support to establish an accreditation service for NSW-based community housing providers based on the principles of good practice outlined in the National Community Housing Standards.  Housing NSW will recognise decisions of Global-Mark’s Accreditation Committee.

Program Summary Card
Issue	Program Rules/Comments
Standard	National Community Housing Standards
Any other relevant documentation	NA
Target Clients	Community Housing Providers in Australia
Global-Mark output document	Certificate of Approval
Other Global-Mark output document	NA
Certificate Validity Period	3 years
Certification Mark that can be used by the Client	Global-Mark – Accredited Housing Provider
Can this mark be used on product?	NA
Periodicity of Post-certification Reviews?	Three yearly
Periodicity of Re-certification Review	NA
Steps to and Post-certification
Application	ü
Document Review	ü
Pre-certification Review	Optional
Certification Review	ü
Technical File Review	Nil
Follow-up Review	ü (if required)
Re-certification Review	ü (3 yearly)

Community Housing has an important role in today’s society. 

There is a growing set of conditions and criteria demanded by funding providers, stakeholders and expectations of the Community.

In 1998 the first edition of the National Community Housing Standards was developed and revised again in 2003 (2^nd Edition.)

Accreditation against these Standards is one of the tools available to Housing Organisations to demonstrate sound Governance and Management of its affairs.

The Accreditation process includes:

·         A document review of the systems, policies and procedures of the organisation (typically completed off site)

·         An on site assessment (certification review) to test the consistent implementation of the systems in compliance with the requirements of the Standards (this will include review of records, discussions and interviews with management, Board members, Tenants and other stakeholders as needed)

·         Reporting (a comprehensive report and findings are presented at the end of the process),

·         Follow up activities (typically within 3 months) to ensure that findings have been addressed.

·         The involvement of peer evaluations who themselves have current Housing experience

·         A review team, which includes a Global-Mark Client Manager (s), and a peer evaluator (s)

·         Review by the Global-Mark Reviews Council: the Council reviews the recommendation (for or against Accreditation made by the review team).  Membership to the Council includes Housing providers, Tenant representatives, and accreditation experts.

2         Program Specific Conditions

The program is currently supported by NSW Department of Housing.  Refer to link below:

http://www.housing.nsw.gov.au/Office+of+Community+Housing/Community+Housing+Providers/Regulatory+System+and+Accreditation/Standards+and+Accreditation.htm

Fees may need to be reviewed at the end of the support period.

3         Schedule of Fees 

Step of the process	Fees for Small Housing Provider, (<199 properties)	Fees for Medium Housing Provider, (200 to 499 properties)	Fees for Large Housing Provider, (500> properties)
Application fee	$200	$400	$800
Stage 1/Document Review fee and planning	$800	$800	$800
Stage 2/Evaluation and reporting fee – (include Re-Accreditations)	$2500	$3000	$8000
Total	$3500	$4200	$9600

Fees exclude GST.

Conditions

·         Fees are in Australian Dollars, and GST is payable for Australian based clients.  Fee subject to yearly review.

·         This document should read in conjunction with the Welcome Pack, available on our web site: www.global-mark.com.au, which presents the full terms and conditions, certification rules and process, certification programs, and rules governing certification marks.

·         Travel cost and expenses: travel cost and expenses to and from the city where each team member or client manager is based will be charged at cost, unless directly organized by the client.  It is our aim to minimize travel expenses by forward planning, and whenever possible sharing travel with another client (s).

·         Travel time: Global-Mark does not charge for travel time.

·         Variations to scope of certification, or follow ups reviews fees if needed will be charged on the basis of $190 per hour plus GST (minimum 3 hours for Australian based clients)

·         This document can be used as a Tax Invoice when making and paying an Application Fee (mentioned above).  Global-Mark Pty Ltd ABN is: 55 108 087 654

4         What Documents/Records Are Needed To Understand This Program

In order to fully understand our Program, you should also access and be aware of the following documents:

·         G-00: Welcome Pack

·         MSP-00: Introduction to our Management Systems

·         MSP-01: Nomenclature and Definitions

·         MSP-24 Appeals

All the above documents are available on www.Global-Mark.com.au or by contact Global-Mark on 02 9886 0222 or Housing@Global-Mark.com.au

   Application to Housing Accreditation Program

Your Organisation Undertakings

This is to confirm that our Organisation:

·         Wishes to apply for Accreditation/Certification with Global-Mark Pty Ltd.

·         Has read and agrees to comply with the procedures, processes, Terms and Conditions presented in Global-Mark’s document: Welcome Pack.

·         Agrees to pay its bills within 14 days from receipt of an invoice in line with the above mentioned Schedule of Fees, or Fee Proposal.

·         Agrees not to bring Global-Mark into disrepute and to continue to comply with the requirement of the standard to which it seeks or has certification and to provide full access to records, people, processes and systems to Global-Mark.

·         Commits to being truthful and transparent in its relationship with Global-Mark, and will advise Global-Mark should any circumstance arise which may affect compliance to the standard to which it seeks or has certification.

We are aware that the above mentioned documents are available at www.global-mark.com.au and are subject to change by Global-Mark.

We have read, understood and agree with the Fee Proposal or Schedule of Fees

Your Organisation Details

Are you a current Global-Mark Client?	Yes        No 
Registered Company Name:
Trading Name of your Company:
Company Registration Number                 (ABN or ACN)
Site(s)/Offices seeking Certification
Number of Properties managed
Number of staff (Full time equivalent)

Your Company People

Key Technical Contact Person
Name:			Position:
Telephone:		Email:
Financial Contact Person             As above? Yes 
Name:			Position:
Telephone:		Email:

Declaration and Signature

I am authorised by the Company applying for Certification to sign this form, and to commit the Company to the Terms and Conditions of the Agreement with Global-Mark Pty Ltd.

Signature:________________________ Name of Signatory:__________________________ Date:______________