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The course, which is developed by Global – Mark and is unique to Global – Mark, provides participants with a clear understanding of the AQTF 2007 Standards, how to approach and implement the Standards for improved business benefit, how to audit against the Standards effectively and how to use them to improve the Organisation. This page is subject to change without notice. The course includes some areas of our ‘Auditing Skills” course, but with much more emphasis on the unusual features of the AQTF 2007 requirements.
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Program summary card |
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Issue |
Program rules/comments |
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Relevant compliance standard (s) |
AQTF 2007, ISO 9001 |
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Target audience |
All RTO’s especially larger ones with combined certification. |
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Global-Mark output document |
Certificate of Achievement |
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Other Global-Mark output document |
Workshop notes, handouts, and exercises |
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Certificate validity period |
NA |
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Who should attend |
All management persons, especially those with a responsibility for system use of management, |
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How many people per firm should attend |
Generally 1 or 2 should be sufficient, but large firms (20 employees or more) could run the workshop for a large group of supervisors and managers |
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What material should I bring to the course |
Nil |
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Workshop pre-requisites |
Nil |
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Other details |
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Course assessment required? |
ü |
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Real trial event (under supervision) is included in the course |
Roleplays are a part of the course |
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Group size limits |
18 participants |
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Course duration |
2 days |
The new AQTF Standards show a very different approach to previous Management Standards, with a range of diverse outcomes expected and new innovations. The concept of ‘Outcomes Auditing” is a new ideal and needs to be understood before internal auditing and system improvement can be carried out.
The course focuses on several areas:
- Defining and learning about the AQTF 2007 Standards, providing a through understanding of the Standards and what they mean to your RTO. The relationship and benefit of the AQTF Standard to ISO 9001 is also highlighted.
- Understanding and developing the Risk Management aspect of the Standard so that the Organisation may develop its own Risk Plan, thus minimizing the probability and duration of audits by the State registration bodies.
- Understanding the concept of ‘Outcomes Auditing” and how your RTO may look at developing clear process outcomes and linking this to your audit systems.
- Provides a hands – on course to demonstrate the practical methods of auditing.
- Gives a variety of useable and practical methods for RTOs to improve and benefit from these tasks. This innovative course is packed with ideas, new concepts and methodology which can be applied to YOUR business, YOUR RTO, to drive system improvement, profitability and to lower risk.
At the end of the course you will have a good understanding of:
· The AQTF 2007 RTO Standards and the ISO 9001 Standards – and the wisdom and benefit of combining these two.
· How to manage the Risk Measurement process by which the duration and severity of Departmental audits is decided. How to use this information to lower your risk and hence may expect to lower the duration and frequency of external audits.
· ‘Outcomes Auditing’ – how these techniques can be used to refine the audit process.
· A full understanding of the Internal Audit process – why we do it, what we can and should expect from it, how Management can use it for effective governance, how we can use its results for business improvement and how we can audit effectively and without stress or conflict.
· Process improvement methods available to improve the business and to fully utilize the business outcomes.
· The Excellence Program – what it is, why it is beneficial.
This Global-Mark workshop is run in house or for groups: this provides organisations and managers the opportunity to adapt the questions (and to an extent the exercises) to their particular conditions and needs. Global-Mark cannot provide any specific advice, but will answer questions based on its experience and knowledge of the requirements.
4 Bookings, cancellations and more information
To make a booking please contact our office and complete a Course Application Form.
Organisations unable to proceed with the course should provide Global-Mark 10 working days notice.
To run the course we will need:
· A training room (U-shape set up is less formal)
· Whiteboard
· Projector screen
Typically the courses are run from 9:00am to 4:00pm, with 15 minute breaks at 10:30am for Morning Tea, and 2:30pm for Afternoon Tea. A 40 minute lunch break has also been planned.
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