In focus: Direct Couriers

Joanne HurstQuality, Environment & WHS, Success of Clients

Direct Couriers is one of Australia’s leading same day, point to point Courier and Taxi Truck Companies. With more than 1300 drivers and offices in Sydney, Melbourne, Brisbane, Perth, Adelaide and Auckland New Zealand, Direct Couriers has been a market leader for more than 40 years.

Our continuous improvement through technology innovation culture has lead us to attain our ISO accreditation through Global-Mark to ensure our culture and drive for continuous improvement is maintained and documented and encouraged to thrive.

The certification process allows all departments to focus on areas of improvement within the business as well as a major focus on continuous customer solutions.

Since attaining our ISO certification our business has expanded with additional services which include: Refrigerated Transport, Home Delivery, Linehaul and Contract Logistics (exclusive hire). This has transpired from listening to our customers’ needs and providing a reliable service and continuous improvement.

Global-Mark not only certify our accreditation but work and guide us through the process, which has led to our business being where it is today.

For more information on Direct Couriers, click here.